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-   -   Channels tabs not working (http://www.mirthcorp.com/community/forums/showthread.php?t=218286)

salix 05-22-2018 10:25 AM

Channels tabs not working
 
When I click on the channels tabs on the left of the Administrator nothing happen.

Specs:
I used Mirth connect version 3.5.2 32 bits
The server is windows server 2008
JAVA version 8 Update 171

narupley 05-22-2018 03:56 PM

Can you enable the client-side Java console from the Java Control Panel? Do any exceptions show up?

salix 05-23-2018 05:18 AM

JAVA console logs exceptions
 
This is the logs I see in the java console :

Exception in thread "AWT-EventQueue-2" java.lang.NullPointerException
at com.mirth.connect.client.ui.components.tag.MirthTa gField.setFocus(MirthTagField.java:204)
at com.mirth.connect.client.ui.ChannelPanel.switchPan el(ChannelPanel.java:304)
at com.mirth.connect.client.ui.Frame.doShowChannel(Fr ame.java:1891)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at sun.reflect.misc.Trampoline.invoke(Unknown Source)
at sun.reflect.GeneratedMethodAccessor4.invoke(Unknow n Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at sun.reflect.misc.MethodUtil.invoke(Unknown Source)
at java.beans.EventHandler.invokeInternal(Unknown Source)
at java.beans.EventHandler.access$000(Unknown Source)
at java.beans.EventHandler$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.beans.EventHandler.invoke(Unknown Source)
at com.sun.proxy.$Proxy46.actionPerformed(Unknown Source)
at org.jdesktop.swingx.action.BoundAction.actionPerfo rmed(BoundAction.java:231)
at javax.swing.AbstractButton.fireActionPerformed(Unk nown Source)
at org.jdesktop.swingx.JXHyperlink.fireActionPerforme d(JXHyperlink.java:264)
at javax.swing.AbstractButton$Handler.actionPerformed (Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed (Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.plaf.basic.BasicButtonListener.mouseRe leased(Unknown Source)
at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent( Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(U nknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unkno wn Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessI mpl.doIntersectionPrivilege(Unknown Source)
at java.security.ProtectionDomain$JavaSecurityAccessI mpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessI mpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilter s(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(U nknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarch y(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Exception in thread "JavaFX Application Thread" java.lang.NullPointerException
at com.mirth.connect.client.ui.components.tag.AutoCom pletionPopupWindow$1.run(AutoCompletionPopupWindow .java:198)
at com.sun.javafx.application.PlatformImpl.lambda$nul l$172(PlatformImpl.java:295)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.application.PlatformImpl.lambda$run Later$173(PlatformImpl.java:294)
at com.sun.glass.ui.InvokeLaterDispatcher$Future.run( InvokeLaterDispatcher.java:95)
at com.sun.glass.ui.win.WinApplication._runLoop(Nativ e Method)
at com.sun.glass.ui.win.WinApplication.lambda$null$14 7(WinApplication.java:177)
at java.lang.Thread.run(Unknown Source)
Exception in thread "JavaFX Application Thread" java.lang.NullPointerException
at com.mirth.connect.client.ui.components.tag.AutoCom pletionPopupWindow$1.run(AutoCompletionPopupWindow .java:198)
at com.sun.javafx.application.PlatformImpl.lambda$nul l$172(PlatformImpl.java:295)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.application.PlatformImpl.lambda$run Later$173(PlatformImpl.java:294)
at com.sun.glass.ui.InvokeLaterDispatcher$Future.run( InvokeLaterDispatcher.java:95)
at com.sun.glass.ui.win.WinApplication._runLoop(Nativ e Method)
at com.sun.glass.ui.win.WinApplication.lambda$null$14 7(WinApplication.java:177)
at java.lang.Thread.run(Unknown Source)
Exception in thread "JavaFX Application Thread" java.lang.NullPointerException
at com.mirth.connect.client.ui.components.tag.AutoCom pletionPopupWindow$1.run(AutoCompletionPopupWindow .java:198)
at com.sun.javafx.application.PlatformImpl.lambda$nul l$172(PlatformImpl.java:295)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.application.PlatformImpl.lambda$run Later$173(PlatformImpl.java:294)
at com.sun.glass.ui.InvokeLaterDispatcher$Future.run( InvokeLaterDispatcher.java:95)
at com.sun.glass.ui.win.WinApplication._runLoop(Nativ e Method)
at com.sun.glass.ui.win.WinApplication.lambda$null$14 7(WinApplication.java:177)
at java.lang.Thread.run(Unknown Source)

salix 05-24-2018 07:35 AM

I see this error into the console.
The DLL is in the bin directory and I have this error :

Exception in thread "JavaFX Application Thread" java.lang.UnsatisfiedLinkError: C:\Program Files (x86)\Java\jre1.8.0_171\bin\jfxwebkit.dll: The specified procedure could not be found

Do you know why ?

Robert80 06-21-2018 10:49 AM

Same Issue
 
Hi Salix & narupley,

Was there a resolution for this?
I suddenly noticed the same issue on one of my servers running the application. I know this previously was working.

I am running Server 2008 SP2 (Not R2)
Mirth 3.5.2 x64
JAVA Version 8 Update 171 x64

I uninstalled both Mirth and Java and still have the same issue once it is re-installed. I can get to all other links except the 'Channels' link.

Here is the output from my Java Console one I click the 'Channels' link:

Exception in thread "JavaFX Application Thread" java.lang.NullPointerException
at com.mirth.connect.client.ui.components.tag.AutoCom pletionPopupWindow$1.run(AutoCompletionPopupWindow .java:198)
at com.sun.javafx.application.PlatformImpl.lambda$nul l$172(PlatformImpl.java:295)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.application.PlatformImpl.lambda$run Later$173(PlatformImpl.java:294)
at com.sun.glass.ui.InvokeLaterDispatcher$Future.run( InvokeLaterDispatcher.java:95)
at com.sun.glass.ui.win.WinApplication._runLoop(Nativ e Method)
at com.sun.glass.ui.win.WinApplication.lambda$null$14 7(WinApplication.java:177)
at java.lang.Thread.run(Unknown Source)
Exception in thread "JavaFX Application Thread" java.lang.NullPointerException
at com.mirth.connect.client.ui.components.tag.AutoCom pletionPopupWindow$1.run(AutoCompletionPopupWindow .java:198)
at com.sun.javafx.application.PlatformImpl.lambda$nul l$172(PlatformImpl.java:295)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.application.PlatformImpl.lambda$run Later$173(PlatformImpl.java:294)
at com.sun.glass.ui.InvokeLaterDispatcher$Future.run( InvokeLaterDispatcher.java:95)
at com.sun.glass.ui.win.WinApplication._runLoop(Nativ e Method)
at com.sun.glass.ui.win.WinApplication.lambda$null$14 7(WinApplication.java:177)
at java.lang.Thread.run(Unknown Source)
Exception in thread "JavaFX Application Thread" java.lang.NullPointerException
at com.mirth.connect.client.ui.components.tag.AutoCom pletionPopupWindow$1.run(AutoCompletionPopupWindow .java:198)
at com.sun.javafx.application.PlatformImpl.lambda$nul l$172(PlatformImpl.java:295)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.application.PlatformImpl.lambda$run Later$173(PlatformImpl.java:294)
at com.sun.glass.ui.InvokeLaterDispatcher$Future.run( InvokeLaterDispatcher.java:95)
at com.sun.glass.ui.win.WinApplication._runLoop(Nativ e Method)
at com.sun.glass.ui.win.WinApplication.lambda$null$14 7(WinApplication.java:177)
at java.lang.Thread.run(Unknown Source)
Exception in thread "AWT-EventQueue-2" java.lang.NullPointerException
at com.mirth.connect.client.ui.components.tag.MirthTa gField.setFocus(MirthTagField.java:204)
at com.mirth.connect.client.ui.ChannelPanel.switchPan el(ChannelPanel.java:304)
at com.mirth.connect.client.ui.Frame.doShowChannel(Fr ame.java:1891)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at sun.reflect.misc.Trampoline.invoke(Unknown Source)
at sun.reflect.GeneratedMethodAccessor4.invoke(Unknow n Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at sun.reflect.misc.MethodUtil.invoke(Unknown Source)
at java.beans.EventHandler.invokeInternal(Unknown Source)
at java.beans.EventHandler.access$000(Unknown Source)
at java.beans.EventHandler$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.beans.EventHandler.invoke(Unknown Source)
at com.sun.proxy.$Proxy46.actionPerformed(Unknown Source)
at org.jdesktop.swingx.action.BoundAction.actionPerfo rmed(BoundAction.java:231)
at javax.swing.AbstractButton.fireActionPerformed(Unk nown Source)
at org.jdesktop.swingx.JXHyperlink.fireActionPerforme d(JXHyperlink.java:264)
at javax.swing.AbstractButton$Handler.actionPerformed (Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed (Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.plaf.basic.BasicButtonListener.mouseRe leased(Unknown Source)
at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent( Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(U nknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unkno wn Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessI mpl.doIntersectionPrivilege(Unknown Source)
at java.security.ProtectionDomain$JavaSecurityAccessI mpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessI mpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilter s(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(U nknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarch y(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

narupley 06-22-2018 06:28 AM

For 3.5.2 or earlier, make sure you're using Java 8 for the client-side JVM as well. Support for Java 9+ starts in version 3.6.

Robert80 06-22-2018 09:05 AM

Quote:

Originally Posted by narupley (Post 264024)
For 3.5.2 or earlier, make sure you're using Java 8 for the client-side JVM as well. Support for Java 9+ starts in version 3.6.

I am. I run this locally on the server.


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