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Old 07-14-2018, 09:05 AM
siot2012 siot2012 is offline
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Question Need info on Mirth Monitoring and Alerting capablities

Hi All,

We host both mirth connect on both appliance and windows. Over last 2-3 months we had outages on mirth like heap errors, channels not connecting\going down due to network slowness, DB not responding etc. I would like to know -

1. What all errors and failures we can capture at interface level ?
2. What suggested monitoring we can put in place ?
3. What all alerting we can have in place ?

Where can I read more about how to implement advanced alerting plugin, expert pack features, message queuing, SNMP etc

Any thoughts, tested strategies, documentation appreciated

Thanks
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Old 07-26-2018, 06:18 AM
llong llong is offline
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Thumbs up Alerting Capabilities

1. What all errors and failures we can capture at interface level ?

In the appliance under the folders tab if you navigate to "Mirth Connect" and then to the "logs" folder you should see all the Mirth logs. If you don't want to look in the Appliance you can log into the machine Mirth is running on and navigate to the same folder structure. You can also build your own custom logging within a channel.


2. What suggested monitoring we can put in place ?

In Mirth Connect there is an "Alerts" section under the "Mirth Connect" tab. Within there you can setup email alerting on all channels, or just specific channels. You can go into detail on when to alert and when not to, such as if it failed in the source, transformer, destination... Since you have Mirth Appliance you can also setup email alerting within the Appliance itself

3. What all alerting we can have in place ?

See above. You can also setup a JavaScript functionality within channels to send alerts as needed. If you wanted you could probably write an external script to send out alerts when the mcservice.exe is no longer running on the machine
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