web stats
Email Notification not sent - Mirth Community

Go Back   Mirth Community > Mirth Connect > Support

Reply
 
Thread Tools Display Modes
  #1  
Old 04-05-2016, 09:29 AM
rpatel rpatel is offline
Mirth Newb
 
Join Date: Jun 2014
Posts: 18
rpatel is on a distinguished road
Default Email Notification not sent

I am running Mirth 3.0.1.7051. Recently, we had an error in one of our channels, but no email alert was sent for it. This was the first time this has happened?

Why would this have occurred? I looked on the local SMTP server, and no emails were in the BadEmail folder. I did receive alerts from that day, it was only this one error, it was a Read time out error, that I did not receive an alert for.

How would I resolve such an issue in the future?

Thanks.
Ravi
Reply With Quote
  #2  
Old 04-05-2016, 10:30 AM
eduardoa eduardoa is offline
Mirth Employee
 
Join Date: Mar 2013
Location: Santa Fe Springs, California
Posts: 134
eduardoa is on a distinguished road
Default

Can you check the event log at the time of the error and see if an alert was triggered at all?
Reply With Quote
  #3  
Old 04-05-2016, 10:53 AM
rpatel rpatel is offline
Mirth Newb
 
Join Date: Jun 2014
Posts: 18
rpatel is on a distinguished road
Default

According to the event viewer, no events were present during that time. So no events were triggered for the email. Why would that be?

The message did end up going through, but there was a timeout waiting for a response.

Thanks.
Ravi
Reply With Quote
  #4  
Old 08-01-2016, 05:11 PM
rpatel rpatel is offline
Mirth Newb
 
Join Date: Jun 2014
Posts: 18
rpatel is on a distinguished road
Default

Just a FYI, I did not have the alerts enabled for my channel.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -8. The time now is 05:07 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Mirth Corporation