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  #1  
Old 04-02-2012, 07:42 AM
wit-man wit-man is offline
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Default Raw field grayed out in search filter

Hi, I am trying to search for a patient i the raw data for a specific date. When I open the search filter, the "Raw" field is grayed out (see attached screenshot). This prevents me from accurately searching and returns over 21,000 results. Is there a reason this is grayed out? I also notice that Quick Search is disabled. I am on version 2.1.1.5490. Thanks.
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File Type: jpg raw grayed out.JPG (27.2 KB, 15 views)
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  #2  
Old 04-02-2012, 01:26 PM
john.newman john.newman is offline
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Is your channel set to encrypt the messages in the database? (if so, it's unsearchable).

If not, idk, they are not grayed out over here.
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Old 04-02-2012, 01:30 PM
wit-man wit-man is offline
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Is that the default setting when installing on a new machine? We recently updated this to a new machine and installed the newer version, then imported our channels.

Where would I check this setting? Thanks.
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Old 04-03-2012, 08:21 AM
wit-man wit-man is offline
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Ok, I found this setting. Yes, those fields are now enabled. thanks.
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