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  #1  
Old 05-22-2018, 10:25 AM
salix salix is offline
What's HL7?
 
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Default Channels tabs not working

When I click on the channels tabs on the left of the Administrator nothing happen.

Specs:
I used Mirth connect version 3.5.2 32 bits
The server is windows server 2008
JAVA version 8 Update 171
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  #2  
Old 05-22-2018, 03:56 PM
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narupley narupley is online now
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Can you enable the client-side Java console from the Java Control Panel? Do any exceptions show up?
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Step 1: JAVA CACHE...DID YOU CLEAR ...wait, ding dong the witch is dead?

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Work: 949-237-6069
Always include what Mirth Connect version you're working with. Also include (if applicable) the code you're using and full stacktraces for errors (use CODE tags). Posting your entire channel is helpful as well; make sure to scrub any PHI/passwords first.


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  #3  
Old 05-23-2018, 05:18 AM
salix salix is offline
What's HL7?
 
Join Date: May 2018
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Default JAVA console logs exceptions

This is the logs I see in the java console :

Exception in thread "AWT-EventQueue-2" java.lang.NullPointerException
at com.mirth.connect.client.ui.components.tag.MirthTa gField.setFocus(MirthTagField.java:204)
at com.mirth.connect.client.ui.ChannelPanel.switchPan el(ChannelPanel.java:304)
at com.mirth.connect.client.ui.Frame.doShowChannel(Fr ame.java:1891)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at sun.reflect.misc.Trampoline.invoke(Unknown Source)
at sun.reflect.GeneratedMethodAccessor4.invoke(Unknow n Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at sun.reflect.misc.MethodUtil.invoke(Unknown Source)
at java.beans.EventHandler.invokeInternal(Unknown Source)
at java.beans.EventHandler.access$000(Unknown Source)
at java.beans.EventHandler$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.beans.EventHandler.invoke(Unknown Source)
at com.sun.proxy.$Proxy46.actionPerformed(Unknown Source)
at org.jdesktop.swingx.action.BoundAction.actionPerfo rmed(BoundAction.java:231)
at javax.swing.AbstractButton.fireActionPerformed(Unk nown Source)
at org.jdesktop.swingx.JXHyperlink.fireActionPerforme d(JXHyperlink.java:264)
at javax.swing.AbstractButton$Handler.actionPerformed (Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed (Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.plaf.basic.BasicButtonListener.mouseRe leased(Unknown Source)
at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent( Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(U nknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unkno wn Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessI mpl.doIntersectionPrivilege(Unknown Source)
at java.security.ProtectionDomain$JavaSecurityAccessI mpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessI mpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilter s(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(U nknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarch y(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Exception in thread "JavaFX Application Thread" java.lang.NullPointerException
at com.mirth.connect.client.ui.components.tag.AutoCom pletionPopupWindow$1.run(AutoCompletionPopupWindow .java:198)
at com.sun.javafx.application.PlatformImpl.lambda$nul l$172(PlatformImpl.java:295)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.application.PlatformImpl.lambda$run Later$173(PlatformImpl.java:294)
at com.sun.glass.ui.InvokeLaterDispatcher$Future.run( InvokeLaterDispatcher.java:95)
at com.sun.glass.ui.win.WinApplication._runLoop(Nativ e Method)
at com.sun.glass.ui.win.WinApplication.lambda$null$14 7(WinApplication.java:177)
at java.lang.Thread.run(Unknown Source)
Exception in thread "JavaFX Application Thread" java.lang.NullPointerException
at com.mirth.connect.client.ui.components.tag.AutoCom pletionPopupWindow$1.run(AutoCompletionPopupWindow .java:198)
at com.sun.javafx.application.PlatformImpl.lambda$nul l$172(PlatformImpl.java:295)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.application.PlatformImpl.lambda$run Later$173(PlatformImpl.java:294)
at com.sun.glass.ui.InvokeLaterDispatcher$Future.run( InvokeLaterDispatcher.java:95)
at com.sun.glass.ui.win.WinApplication._runLoop(Nativ e Method)
at com.sun.glass.ui.win.WinApplication.lambda$null$14 7(WinApplication.java:177)
at java.lang.Thread.run(Unknown Source)
Exception in thread "JavaFX Application Thread" java.lang.NullPointerException
at com.mirth.connect.client.ui.components.tag.AutoCom pletionPopupWindow$1.run(AutoCompletionPopupWindow .java:198)
at com.sun.javafx.application.PlatformImpl.lambda$nul l$172(PlatformImpl.java:295)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.application.PlatformImpl.lambda$run Later$173(PlatformImpl.java:294)
at com.sun.glass.ui.InvokeLaterDispatcher$Future.run( InvokeLaterDispatcher.java:95)
at com.sun.glass.ui.win.WinApplication._runLoop(Nativ e Method)
at com.sun.glass.ui.win.WinApplication.lambda$null$14 7(WinApplication.java:177)
at java.lang.Thread.run(Unknown Source)
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  #4  
Old 05-24-2018, 07:35 AM
salix salix is offline
What's HL7?
 
Join Date: May 2018
Posts: 3
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Default

I see this error into the console.
The DLL is in the bin directory and I have this error :

Exception in thread "JavaFX Application Thread" java.lang.UnsatisfiedLinkError: C:\Program Files (x86)\Java\jre1.8.0_171\bin\jfxwebkit.dll: The specified procedure could not be found

Do you know why ?
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  #5  
Old 06-21-2018, 10:49 AM
Robert80 Robert80 is offline
What's HL7?
 
Join Date: Jun 2018
Posts: 2
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Default Same Issue

Hi Salix & narupley,

Was there a resolution for this?
I suddenly noticed the same issue on one of my servers running the application. I know this previously was working.

I am running Server 2008 SP2 (Not R2)
Mirth 3.5.2 x64
JAVA Version 8 Update 171 x64

I uninstalled both Mirth and Java and still have the same issue once it is re-installed. I can get to all other links except the 'Channels' link.

Here is the output from my Java Console one I click the 'Channels' link:

Exception in thread "JavaFX Application Thread" java.lang.NullPointerException
at com.mirth.connect.client.ui.components.tag.AutoCom pletionPopupWindow$1.run(AutoCompletionPopupWindow .java:198)
at com.sun.javafx.application.PlatformImpl.lambda$nul l$172(PlatformImpl.java:295)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.application.PlatformImpl.lambda$run Later$173(PlatformImpl.java:294)
at com.sun.glass.ui.InvokeLaterDispatcher$Future.run( InvokeLaterDispatcher.java:95)
at com.sun.glass.ui.win.WinApplication._runLoop(Nativ e Method)
at com.sun.glass.ui.win.WinApplication.lambda$null$14 7(WinApplication.java:177)
at java.lang.Thread.run(Unknown Source)
Exception in thread "JavaFX Application Thread" java.lang.NullPointerException
at com.mirth.connect.client.ui.components.tag.AutoCom pletionPopupWindow$1.run(AutoCompletionPopupWindow .java:198)
at com.sun.javafx.application.PlatformImpl.lambda$nul l$172(PlatformImpl.java:295)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.application.PlatformImpl.lambda$run Later$173(PlatformImpl.java:294)
at com.sun.glass.ui.InvokeLaterDispatcher$Future.run( InvokeLaterDispatcher.java:95)
at com.sun.glass.ui.win.WinApplication._runLoop(Nativ e Method)
at com.sun.glass.ui.win.WinApplication.lambda$null$14 7(WinApplication.java:177)
at java.lang.Thread.run(Unknown Source)
Exception in thread "JavaFX Application Thread" java.lang.NullPointerException
at com.mirth.connect.client.ui.components.tag.AutoCom pletionPopupWindow$1.run(AutoCompletionPopupWindow .java:198)
at com.sun.javafx.application.PlatformImpl.lambda$nul l$172(PlatformImpl.java:295)
at java.security.AccessController.doPrivileged(Native Method)
at com.sun.javafx.application.PlatformImpl.lambda$run Later$173(PlatformImpl.java:294)
at com.sun.glass.ui.InvokeLaterDispatcher$Future.run( InvokeLaterDispatcher.java:95)
at com.sun.glass.ui.win.WinApplication._runLoop(Nativ e Method)
at com.sun.glass.ui.win.WinApplication.lambda$null$14 7(WinApplication.java:177)
at java.lang.Thread.run(Unknown Source)
Exception in thread "AWT-EventQueue-2" java.lang.NullPointerException
at com.mirth.connect.client.ui.components.tag.MirthTa gField.setFocus(MirthTagField.java:204)
at com.mirth.connect.client.ui.ChannelPanel.switchPan el(ChannelPanel.java:304)
at com.mirth.connect.client.ui.Frame.doShowChannel(Fr ame.java:1891)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at sun.reflect.misc.Trampoline.invoke(Unknown Source)
at sun.reflect.GeneratedMethodAccessor4.invoke(Unknow n Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at sun.reflect.misc.MethodUtil.invoke(Unknown Source)
at java.beans.EventHandler.invokeInternal(Unknown Source)
at java.beans.EventHandler.access$000(Unknown Source)
at java.beans.EventHandler$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.beans.EventHandler.invoke(Unknown Source)
at com.sun.proxy.$Proxy46.actionPerformed(Unknown Source)
at org.jdesktop.swingx.action.BoundAction.actionPerfo rmed(BoundAction.java:231)
at javax.swing.AbstractButton.fireActionPerformed(Unk nown Source)
at org.jdesktop.swingx.JXHyperlink.fireActionPerforme d(JXHyperlink.java:264)
at javax.swing.AbstractButton$Handler.actionPerformed (Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed (Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.plaf.basic.BasicButtonListener.mouseRe leased(Unknown Source)
at java.awt.AWTEventMulticaster.mouseReleased(Unknown Source)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent( Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(U nknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unkno wn Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessI mpl.doIntersectionPrivilege(Unknown Source)
at java.security.ProtectionDomain$JavaSecurityAccessI mpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessI mpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilter s(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(U nknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarch y(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
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  #6  
Old 06-22-2018, 06:28 AM
narupley's Avatar
narupley narupley is online now
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Join Date: Oct 2010
Posts: 7,111
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Default

For 3.5.2 or earlier, make sure you're using Java 8 for the client-side JVM as well. Support for Java 9+ starts in version 3.6.
__________________
Step 1: JAVA CACHE...DID YOU CLEAR ...wait, ding dong the witch is dead?

Nicholas Rupley
Work: 949-237-6069
Always include what Mirth Connect version you're working with. Also include (if applicable) the code you're using and full stacktraces for errors (use CODE tags). Posting your entire channel is helpful as well; make sure to scrub any PHI/passwords first.


- How do I foo?
- You just bar.
Reply With Quote
  #7  
Old 06-22-2018, 09:05 AM
Robert80 Robert80 is offline
What's HL7?
 
Join Date: Jun 2018
Posts: 2
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Quote:
Originally Posted by narupley View Post
For 3.5.2 or earlier, make sure you're using Java 8 for the client-side JVM as well. Support for Java 9+ starts in version 3.6.
I am. I run this locally on the server.
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