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Channel works correctly, but nothing (messages, mapping) is shown on dashboard - Mirth Community

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Old 02-03-2020, 02:14 PM
petras petras is offline
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Default Channel works correctly, but nothing (messages, mapping) is shown on dashboard


We have an issue, first time occurred on version 3.8.1 (before we were using 2.2.1).

Channel is deployed and works correctly, but nothing is shown on dashboard in messages and mappings section. We can't even see what was the input to the channel.

This is really big issue for us regarding maintenance.

Could someone please tell us why this happens?

I'm attaching a picture.
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File Type: png Mirth empty dashboard.PNG (78.5 KB, 8 views)
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Old 02-14-2020, 01:32 PM
jackwhaines jackwhaines is offline
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On your Summary tab, under Message Storage, make sure your slider is at "Development". It could be that you aren't storing all the data you need for debugging. Let me know if that was it?

-= Jack Haines : Founder/CEO of Healthcare Integrations, LLC
-= jack.haines@HealthcareIntegrations.com
-= Mirth Connect (Advanced)-certified
-= Gold member of HL7.org
-= Available for Mirth Connect channel development and consultation! Schedule a FREE call with me at https://calendly.com/jackhaines
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