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  #11  
Old 10-16-2017, 04:11 AM
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Did you try a different port. You can use wireshark to troubleshoot network issues.
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  #12  
Old 10-16-2017, 04:42 AM
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Hi sir,

Actually to try communication on different port i have to give them reason why i want to do so that's why i can not try using different port because i don't have specific reason.
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  #13  
Old 10-16-2017, 04:44 AM
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The specific reason is you believe there may be a port conflict and would like to rule this out.
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  #14  
Old 10-16-2017, 10:18 PM
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HI sir,

Today i talked with my client IT Team and told them about changing port no, so they told me that they will discuss with the team and let me know.

Today i talked with my client IT Team and came to know they are using Linux Server and they told that there is no firewall restriction on Linux server.
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  #15  
Old 10-16-2017, 10:21 PM
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Hi Sir,

One thing that i want to confirm that if they provide me different port number then do i need to create a new channel or I can use this same channel.
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  #16  
Old 10-23-2017, 10:31 PM
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Hi Sir,

As per your suggestion i gave the reason to my client and they had changed the port number on 17-10-2017.

After changing only port number they were able to receive Hl7 message.

But after some days, when i sent some messages on 23-10-2017 same problem was occurring(As discussed with you on 12-10-2017 first post).

So, i want to know why this problem is happening and what is suggestion from your side and actually at this time i am implementing so basically it is deployed on test server as given by my client so will i face this problem when implement this to the live server.
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  #17  
Old 10-24-2017, 04:08 AM
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seems like a network issue. I would have your networking folks do some packet captures to see what is going on.
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  #18  
Old 10-25-2017, 03:06 AM
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Quote:
Originally Posted by kirbykn2 View Post
seems like a network issue. I would have your networking folks do some packet captures to see what is going on.
Hi Sir,

Today i connected to my client test server and i got some data from Wireshark which i captured.

We are new with the WireShark and sir i am unable to troubleshoot this Network issue also my client is saying there is no problem from their side.

Actually I have short time to diagnosis this issue and resolve it so please help me to resolve this issue.

Is there any other way to diagnosis or without resolving this issue i can able to complete my aim to send Hl7 Message to my client HIS Team.

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  #19  
Old 10-25-2017, 03:07 AM
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Quote:
Originally Posted by Chintan View Post
Hi Sir,

Today i connected to my client test server and i got some data from Wireshark which i captured.

We are new with the WireShark and sir i am unable to troubleshoot this Network issue also my client is saying there is no problem from their side.

Actually I have short time to diagnosis this issue and resolve it so please help me to resolve this issue.

Is there any other way to diagnosis or without resolving this issue i can able to complete my aim to send Hl7 Message to my client HIS Team.

Hi sir,

Here is the link of My Image which i got from Wireshark

https://drive.google.com/file/d/0B7s...ew?usp=sharing
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  #20  
Old 10-30-2017, 02:03 AM
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Quote:
Originally Posted by Chintan View Post
Hi sir,

Here is the link of My Image which i got from Wireshark

https://drive.google.com/file/d/0B7s...ew?usp=sharing
Hi Sir,

In the previous conversation we have sent you the link of Wireshark in which we are getting the Information of the packet which we getting when we checked on the test server.

We have completed the phase 1 in which our client is sending us the message and we are able to read and receive the message.

Now we are moving to the phase 2 in which we are sending the message and our client has to read and receive the message.

The phase 1 is working properly and we are not getting any error and till date it is working properly it means they are sending and we are able to receive the message.

But in Phase 2 with same IP Address we are getting problem and the problem is our client is not able to receive the message and it is showing in queue at our side (sender channel).

For this solution we install the Wireshark in which we have captured the Packet which we are sending.

For this problem you told us there might be network issue but we are unable to troubleshoot the problem.

But still we wanted to know can you give some suggestion to rectify this issue.

This is the link of image that my client has shared.

https://drive.google.com/file/d/0B7s...ew?usp=sharing

This is the link of my exported channel.
https://drive.google.com/file/d/0B7s...ew?usp=sharing
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