web stats
Professional Support Options - Mirth Community

Go Back   Mirth Community > Mirth Connect > Support

Reply
 
Thread Tools Display Modes
  #1  
Old 04-20-2007, 01:07 PM
chrisl chrisl is offline
Mirth Employee
 
Join Date: Aug 2006
Posts: 967
chrisl is an unknown quantity at this point
Default Professional Support Options

I just wanted to give everyone a quick notice that professional support is available for Mirth. If you find yourself stuck creating interfaces or tricky HL7 related issues, Mirth is here to help and can quickly provide the level of support or engineering you need. Save time and help support the continued development of Mirth!

Check out http://www.mirthcorp.com/services/support

We have a full range of support options, interface development packages, etc.

http://www.mirthcorp.com/company/contact

Thanks!
-Chris
__________________
Chris Lang

Last edited by jacobb; 04-27-2009 at 11:22 AM.
Reply With Quote
  #2  
Old 06-08-2007, 09:29 AM
olmeda9535 olmeda9535 is offline
Mirth Newb
 
Join Date: Mar 2007
Posts: 19
olmeda9535
Default Re:Professional Support Options

Hello Chris:

First Technology Group is considering engaging with one of the support options offered. We are in a unique position though. We are a vendor offering digital pen and paper technology to the healthcare industry. We adopted Mirth as our interface engine enabling us to integrate with ERM/EHR and or any other departmental applications in a hospital environment or large medical paractices.

As we move out of our testing phase and in to production environments, I would like to discuss the support options in detail. There are some questions I have regarding the deployment of Mirth as part of our solution to our clients. If you can let me know what would a preffered time and date I can give you a call or you can give me a call at your convinience at my office(704)414-6637 or at my mobile number (704)641-9535.

Also I am having some problems deploying channels with 1.5 for which I posted on the support forum. I attached a file but the file attachement icon does show on the list. I don't if that is necessary for a response. Any help would be greatly appreciated on this issue.
__________________
Regards,
Charlie Olmeda
Reply With Quote
  #3  
Old 07-03-2007, 06:42 PM
pao_staana pao_staana is offline
What's HL7?
 
Join Date: Jul 2007
Posts: 3
pao_staana
Default Re:Professional Support Options

Hi i would like to ask on how to convert messages from xml format to hl7 format.
Do i have to use the transformer and step?





thanks
Reply With Quote
  #4  
Old 09-11-2007, 07:24 PM
nashtri nashtri is offline
What's HL7?
 
Join Date: Aug 2006
Posts: 3
nashtri
Default Re:Professional Support Options

I just wanted to throw a comment into this thread.

Out company (VocalEZ) has utilized the Mirth professional services for some time now (dating back to the .7 version).

I would highly recommend the Mirth support staff. I have found them very supportive when we have run into problems, both of our own making and when we were trying to accomplish very difficult tasks.

If you have any questions regarding their service and they work they have done for us, ask Chris to get you in contact with us.

Alex
Reply With Quote
  #5  
Old 10-12-2007, 12:44 PM
kew98 kew98 is offline
OBX.1 Kenobi
 
Join Date: Oct 2007
Posts: 27
kew98
Default Re:Professional Support Options

Chris,
I got the follwoing error message when I deploy Channel I created (It was deployed ok, but after while it stops working).

Thanks
Kebin
kwen@perioptimum.com



org.mule.config.ConfigurationException: Failed to parse configuration resource "C:\Program Files\Mirth\conf\mule-config.xml" (org.mule.config.ConfigurationException)
at org.mule.config.builders.MuleXmlConfigurationBuild er.configure(MuleXmlConfigurationBuilder.java:196)
at com.webreach.mirth.server.Mirth.startMule(Mirth.ja va:229)
at com.webreach.mirth.server.Mirth.restartMule(Mirth. java:186)
at com.webreach.mirth.server.Mirth.run(Mirth.java:117 )
Caused by: org.mule.config.ConfigurationException: Failed to parse configuration resource "C:\Program Files\Mirth\conf\mule-config.xml"
at org.mule.config.builders.AbstractDigesterConfigura tion.process(AbstractDigesterConfiguration.java:12 1)
at org.mule.config.builders.MuleXmlConfigurationBuild er.configure(MuleXmlConfigurationBuilder.java:202)
at org.mule.config.builders.MuleXmlConfigurationBuild er.configure(MuleXmlConfigurationBuilder.java:194)
... 3 more
Caused by: org.mule.management.agents.JmxManagementException: Failed to start Jmx Connector
at org.apache.commons.digester.Digester.createSAXExce ption(Digester.java:2919)
at org.apache.commons.digester.Digester.createSAXExce ption(Digester.java:2945)
at org.apache.commons.digester.Digester.endElement(Di gester.java:1133)
at org.apache.xerces.parsers.AbstractSAXParser.endEle ment(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerI mpl.scanEndElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerI mpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerI mpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse (Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse (Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse( Unknown Source)
at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser .parse(Unknown Source)
at org.apache.commons.digester.Digester.parse(Digeste r.java:1685)
at org.mule.config.builders.AbstractDigesterConfigura tion.process(AbstractDigesterConfiguration.java:11 9)
... 5 more

{}
Reply With Quote
  #6  
Old 10-12-2007, 02:42 PM
kew98 kew98 is offline
OBX.1 Kenobi
 
Join Date: Oct 2007
Posts: 27
kew98
Default Re:Professional Support Options

Chris,
This is mule-config.xml

<?xml version="1.0" encoding="UTF-8"?>
<mule-configuration id="MirthConfiguration"
version="1.0">

<mule-environment-properties embedded="true"
recoverable="true"
workingDirectory="C:\Program Files\Mirth/.mule">
<queue-profile
maxOutstandingMessages="100000"
persistent="true"/>
<persistence-strategy
className="org.mule.util.queue.FilePersistenceStra tegy"/>
</mule-environment-properties>

<agents>
<agent
className="org.mule.management.agents.RmiRegistryA gent"
name="RMI">
<properties><property
name="serverUri"
value="rmi://localhost:1099"/></properties>
</agent>
<agent
className="org.mule.management.agents.JmxAgent"
name="JMX">
<properties>
<map
name="connectorServerProperties">
<property
name="jmx.remote.jndi.rebind"
value="true"/>
</map>
<property
name="connectorServerUrl"
value="service:jmx:rmi:///jndi/rmi://localhost:1099/server"/></properties>
</agent>
</agents>

<connector
className="com.webreach.mirth.connectors.file.File Connector"
name="3c9c09e6-7775-4adc-9b13-970ca3809078_source_connector"><exception-strategy
className="com.webreach.mirth.server.mule.Exceptio nStrategy"/><properties><property
name="sortAttribute" value="date"/><property
name="channelId"
value="3c9c09e6-7775-4adc-9b13-970ca3809078"/><property
name="pollingType" value="interval"/><property
name="pollingFrequency" value="1000"/><property
name="binary" value="0"/><property
name="processBatchFiles" value="1"/><property
name="fileAge" value="0"/><property
name="charsetEncoding"
value="DEFAULT_ENCODING"/><property name="moveToPattern"
value="${ORIGINALNAME}.read"/><property
name="checkFileAge" value="0"/><property
name="autoDelete" value="0"/><property name="fileFilter"
value="*.hl7"/><property name="moveToDirectory"
value="C:/HL7Temp"/></properties></connector><connector
className="com.webreach.mirth.connectors.http.Http Connector"
name="3c9c09e6-7775-4adc-9b13-970ca3809078_destination_1_connector"><exception-strategy
className="com.webreach.mirth.server.mule.Exceptio nStrategy"/><properties><property
name="channelName" value="None"/><property
name="replyChannelId" value="sink"/><map
name="headerVariables"/><property name="channelId"
value="3c9c09e6-7775-4adc-9b13-970ca3809078"/><map
name="requestVariables"/><property name="method"
value="get"/></properties></connector><transformers>
<transformer
className="org.mule.transformers.simple.ByteArrayT oString"
name="ByteArrayToString"/>
<transformer
className="com.webreach.mirth.connectors.jms.trans formers.JMSMessageToObject"
name="JMSMessageToObject"
returnClass="java.lang.String"/>
<transformer
className="org.mule.transformers.simple.StringToBy teArray"
name="StringToByteArray"/>
<transformer
className="com.webreach.mirth.connectors.soap.tran sformers.SOAPRequestToString"
name="SOAPRequestToString"/>
<transformer
className="com.webreach.mirth.server.mule.transfor mers.ResultMapToXML"
name="ResultMapToXML"/>
<transformer
className="org.mule.transformers.simple.ObjectToSt ring"
name="ObjectToString"/>
<transformer
className="org.mule.transformers.NoActionTransform er"
name="NoActionTransformer"/>
<transformer
className="com.webreach.mirth.server.mule.transfor mers.HttpStringToXML"
name="HttpStringToXML"/>
<transformer
className="com.webreach.mirth.server.mule.transfor mers.HttpRequestToString"
name="HttpRequestToString"/>
<transformer
className="com.webreach.mirth.server.mule.transfor mers.JavaScriptPreprocessor"
name="3c9c09e6-7775-4adc-9b13-970ca3809078_source_preprocessor"><properties><pro perty
name="preprocessingScriptId"
value="72015bd2-c7a7-45db-a019-af64ffdd333a"/></properties></transformer><transformer
className="com.webreach.mirth.server.mule.transfor mers.JavaScriptTransformer"
name="3c9c09e6-7775-4adc-9b13-970ca3809078_source_transformer"><properties><prop erty
name="removeNamespace" value="true"/><property
name="outboundProtocol" value="HL7V2"/><property
name="channelId"
value="3c9c09e6-7775-4adc-9b13-970ca3809078"/><property
name="mode" value="SOURCE"/><property
name="connectorName"
value="sourceConnector"/><property
name="encryptData" value="false"/><property
name="transformerScriptId"
value="2fb2c2a5-3d88-4e07-9a98-5716f59b4a8e"/><property
name="filterScriptId"
value="910ee5f8-422f-4fab-9737-3ddcb7da5ceb"/><property
name="inboundProtocol"
value="HL7V2"/></properties></transformer><transformer
className="com.webreach.mirth.server.mule.transfor mers.JavaScriptTransformer"
name="3c9c09e6-7775-4adc-9b13-970ca3809078_destination_1_transformer"><propertie s><property
name="removeNamespace" value="true"/><property
name="templateId"
value="19dbb4a3-fa86-4eea-a95f-1c5fa1ea36da"/><property
name="outboundProtocol" value="HL7V2"/><property
name="channelId"
value="3c9c09e6-7775-4adc-9b13-970ca3809078"/><property
name="mode" value="DESTINATION"/><property
name="connectorName"
value="EXTENSION HL7 Gateway"/><property
name="transformerScriptId"
value="a6458b83-5513-4428-a5c8-16cb134a1058"/><property
name="encryptData" value="false"/><property
name="filterScriptId"
value="45414ff6-a99e-478f-98e6-e1a35f82907f"/><property
name="inboundProtocol" value="HL7V2"/><map
name="inboundProperties"><property
name="handleRepetitions"
value="false"/><property name="useStrictParser"
value="false"/><property
name="useStrictValidation"
value="false"/></map></properties></transformer></transformers>

<interceptor-stack
name="default">
<interceptor
className="org.mule.interceptors.LoggingIntercepto r"/>
<interceptor
className="org.mule.interceptors.TimerInterceptor"/>
</interceptor-stack>

<model
name="Mirth">
<!-- new descriptors will be added here -->

<mule-descriptor
implementation="org.mule.components.simple.PassThr oughComponent"
name="MessageSink">
<inbound-router>
<endpoint
address="vm://sink"/>
</inbound-router>
</mule-descriptor>

<mule-descriptor
implementation="com.webreach.mirth.server.mule.com ponents.Channel"
initialState="started"
name="3c9c09e6-7775-4adc-9b13-970ca3809078"><exception-strategy
className="com.webreach.mirth.server.mule.Exceptio nStrategy"/><inbound-router><endpoint
address="vm://3c9c09e6-7775-4adc-9b13-970ca3809078"
transformers="3c9c09e6-7775-4adc-9b13-970ca3809078_source_preprocessor 3c9c09e6-7775-4adc-9b13-970ca3809078_source_transformer"/><router
className="org.mule.routing.inbound.SelectiveConsu mer"><filter
className="com.webreach.mirth.server.mule.filters. ValidMessageFilter"/></router><endpoint
address="file://C:/HL7Temp"
connector="3c9c09e6-7775-4adc-9b13-970ca3809078_source_connector"
synchronous="true"
transformers="ByteArrayToString 3c9c09e6-7775-4adc-9b13-970ca3809078_source_preprocessor 3c9c09e6-7775-4adc-9b13-970ca3809078_source_transformer"/></inbound-router><outbound-router><router
className="org.mule.routing.outbound.FilteringMult icastingRouter"
synchronous="true"><endpoint
address="http://localhost:3000/hl7/process_message?dummyVar=${urlParams}"
connector="3c9c09e6-7775-4adc-9b13-970ca3809078_destination_1_connector"
synchronous="true" transformers="3c9c09e6-7775-4adc-9b13-970ca3809078_destination_1_transformer"/></router></outbound-router></mule-descriptor></model>
</mule-configuration>
Reply With Quote
  #7  
Old 10-18-2007, 08:50 PM
pao_staana pao_staana is offline
What's HL7?
 
Join Date: Jul 2007
Posts: 3
pao_staana
Default Re:Professional Support Options

hi! i have encountered a problem when creating messages wherein my query only selects one record in the database but mirth generates the same message infinitely meaning non stop. wut should i do?
Reply With Quote
  #8  
Old 05-20-2008, 12:13 AM
trymirth trymirth is offline
OBX.2 Kenobi
 
Join Date: Apr 2008
Posts: 55
trymirth
Default Re:Professional Support Options

Are more open source documentation planned?

Post edited by: trymirth, at: 11/24/2008 07:00
Reply With Quote
  #9  
Old 05-21-2008, 10:55 PM
MikeCaldwell MikeCaldwell is offline
Where are the forums?
 
Join Date: Mar 2008
Location: Sacramento, CA
Posts: 154
MikeCaldwell
Default Re:Professional Support Options

Yes, the so called Killer App is a bit of a stretch. Lack of documentation and/or support in these forums and a program I still can't get to remove 1 lousy chracter from files, it's not rocket science. Mirth has the same problems most Open Source programs have, lack of documentation and support, that's why there are big guys like MS, Apple, Oracle etc..
__________________
Mike Caldwell
Alliance HealthCare - GE VAR
Rocklin, CA
Centricity PM/EMR Support - Developer - Network Engineer
http://MirthPRO.Com
Reply With Quote
  #10  
Old 08-19-2008, 10:32 AM
oscarg oscarg is offline
Mirth Newb
 
Join Date: Apr 2007
Posts: 25
oscarg
Default Re:Professional Support Options

Hi everyone, have you seen the new(er) Wiki? It has a full reference guide, and this should be the answer to everyone's request about updated documentation. I've looked over it and its been recently updated and I think it's pretty complete. The great thing about the Wiki is that anyone can contribute and make it better.

The Wiki is here - http://www.mirthproject.org/community/wiki

Hope this helps.
__________________
Oscar Gonzalez
Mirth Corporation: Home of the Mirth Healthcare Appliances.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Question - Any recomendations on support options gilbe006 General Discussion 0 09-22-2008 10:21 AM
.NET Assembly support varun Development 5 09-10-2008 07:29 AM
Javascript support simidau Support 0 03-04-2008 01:27 AM
I18N Support wynen Support 0 01-21-2008 05:03 AM
Javascript support marchias Support 4 04-25-2007 11:27 AM


All times are GMT -8. The time now is 10:13 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
Mirth Corporation